Privacy Policy – How 888pk Protects Your Data

1. Introduction

888pk ("we", "us", "our", or "the platform") is committed to handling the personal information of our players with care and transparency. This Privacy Policy explains what personal data we collect from users of 888pk — including through the website at 888pk.win and the mobile app — how that data is used, and the choices you have regarding your information.

This policy applies to all registered players and visitors to the platform. By creating an account or continuing to use 888pk, you acknowledge that you have read and understood this Privacy Policy. It should be read together with the Terms and Conditions, which form the overall agreement between you and 888pk.

2. What Personal Data We Collect

888pk collects only the information that is necessary to provide a secure, functional and personalised experience on the platform. The categories of personal data we collect include:

Category	Examples	Purpose
Identity Data	Full name, date of birth, CNIC number, nationality	Account creation, age verification, KYC compliance
Contact Data	Mobile number, email address	Account communication, OTP verification, support
Financial Data	Payment method type, transaction history, PKR amounts	Processing deposits and withdrawals, fraud prevention
Technical Data	IP address, device type, browser, OS version	Security monitoring, platform optimisation
Usage Data	Bet history, game activity, pages visited, session duration	Platform improvement, responsible gaming monitoring
Communication Data	Support chat logs, email correspondence	Customer service, dispute resolution, quality assurance
Marketing Preferences	Notification opt-in status, preferred communication channel	Sending relevant promotions and platform updates

3. How We Collect Your Data

888pk collects personal data through the following channels:

• Registration: When you create an account, you provide your name, date of birth, mobile number and email address directly.
• Identity Verification (KYC): When you are asked to verify your identity, you submit documents such as your CNIC or passport. These are reviewed for verification purposes only.
• Deposits and Withdrawals: When you transact via JazzCash, Easypaisa, Raast, bank transfer or any other supported method, transaction metadata is recorded. We do not store full payment credentials on our own servers.
• Platform Use: As you browse, bet and play on 888pk, usage data is automatically collected through server logs and analytics tools. This includes your IP address, device type and in-app activity.
• Communications: When you contact support through live chat or email, records of those interactions are stored to help resolve issues and improve service quality.
• Cookies and Similar Technologies: When you visit 888pk.win or use the app, cookies and local storage may be used to collect technical data. See Section 7 for more detail.

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• To create and manage your 888pk account, including verifying your identity and age.
• To process PKR deposits and withdrawals through your chosen payment method — JazzCash, Easypaisa, Raast, bank transfer, cards or mobile wallets.
• To detect and prevent fraud, money laundering, duplicate accounts and other prohibited activity.
• To personalise your experience on the platform, including showing relevant promotions tied to Cricket, PSL, T20 or the games you regularly play.
• To send you service-related notifications such as deposit confirmations, withdrawal updates and security alerts.
• To send you promotional communications where you have opted in — these can be turned off at any time.
• To monitor platform activity for responsible gaming purposes, including identifying unusual betting patterns that may indicate problem gambling behaviour.
• To improve the 888pk platform based on aggregated, anonymised usage data.
• To respond to support queries and resolve account disputes.

5. Sharing Your Personal Data

888pk does not sell, rent or trade your personal information to third parties for their own marketing purposes. We may share your data with the following categories of recipients only where necessary:

• Payment processors: To facilitate PKR transactions via JazzCash, Easypaisa, Raast and other approved gateways. These processors handle transaction data under their own security and privacy standards.
• Identity verification providers: Third-party KYC services that help us confirm your identity and age during the verification process.
• Analytics and technology providers: Services that help us monitor platform performance, detect technical issues and understand aggregate user behaviour. Data shared for this purpose is anonymised or pseudonymised wherever possible.
• Legal and regulatory authorities: Where we are required by applicable law to disclose personal data — for example, in response to a lawful request from a relevant authority in connection with fraud investigation or financial crime prevention.
• Business transfers: In the unlikely event that 888pk undergoes a merger, acquisition or asset sale, player data may form part of the transferred assets. You would be notified of any such change and your continued use of the platform would constitute acceptance of the new ownership's privacy policy.

Any third party that receives personal data from 888pk is required to handle that data securely and only for the purpose for which it was shared.

6. Payment Data and Financial Transactions

All financial transactions on 888pk are denominated in PKR. When you make a deposit or request a withdrawal, the transaction is routed through a verified payment gateway. 888pk records the following in connection with each transaction: the payment method type (e.g. JazzCash, Easypaisa, bank transfer), the PKR amount, the date and time, and whether the transaction was completed or declined.

We do not store your full bank account number, card number, JazzCash PIN, Easypaisa PIN or Raast credentials on our servers. Payment authentication takes place directly within the relevant payment gateway's secure environment. If a withdrawal requires verification of the payment method — for example, confirming the account name matches your registered 888pk name — we may ask you to provide brief confirmation, but this does not involve storing sensitive credentials.

Transaction records are retained for the periods required under applicable financial record-keeping standards. These records may be reviewed internally or shared with relevant authorities if a transaction is flagged for suspected fraud or financial irregularity.

7. Cookies and Tracking Technologies

7.1 What Cookies Are Used For

888pk uses cookies — small text files stored on your device — and similar technologies such as local storage and session storage for the following purposes:

• Essential cookies: Keep you logged in, maintain your session security and remember your language or display preferences. The platform cannot function properly without these.
• Analytics cookies: Help us understand how players navigate the platform — which pages are most visited, where users drop off and how features are used. This data is aggregated and does not identify you individually.
• Preference cookies: Remember settings you have chosen — such as your preferred sport or notification preferences — so you do not need to set them again on each visit.

7.2 Managing Cookies

You can control or delete cookies through your browser settings at any time. Most browsers allow you to block all cookies, accept only first-party cookies or delete existing cookies. Note that disabling essential cookies will affect your ability to use certain parts of the platform, including staying logged in. Disabling analytics or preference cookies will not prevent you from accessing the platform.

8. How Long We Keep Your Data

888pk retains personal data for as long as your account is active and for a period afterwards as required for legal, financial and operational reasons. In practice, this means:

• Account and identity data is retained for the duration of your account and for a minimum period thereafter in line with financial record-keeping requirements.
• Transaction history is retained for as long as required by applicable financial regulations — typically a minimum of five years from the date of the transaction.
• Support correspondence is retained for up to three years to assist with dispute resolution and service improvement.
• Analytics data (aggregated and anonymised) may be retained indefinitely as it cannot be linked back to an individual.

When data is no longer required and its retention period has elapsed, it is securely deleted or anonymised so that it can no longer be associated with you personally.

9. Your Data Rights

As a registered user of 888pk, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team through the app or at the email address shown in the footer.

10. How We Protect Your Data

888pk takes the security of personal data seriously and applies a range of technical and organisational measures to protect your information against unauthorised access, loss or misuse. These include:

• SSL/TLS encryption for all data in transit between your device and 888pk servers.
• Encrypted storage of sensitive data at rest, including identity verification documents.
• Access controls that restrict internal access to personal data on a strict need-to-know basis.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised login.
• Regular security assessments and monitoring of platform infrastructure for vulnerabilities.
• Fraud detection systems that flag unusual account or transaction activity for review.

While we work hard to protect your data, no online platform can guarantee absolute security. If you ever suspect that your 888pk account has been accessed without your permission, contact support immediately through the app so the account can be secured without delay.

11. Children and Minors

888pk is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, all users are required to confirm that they are 18 or older, and identity verification may be requested to confirm age before withdrawals are processed.

If we become aware that personal data has been collected from a minor, the account will be suspended immediately and the data will be deleted as soon as practicable. Parents or guardians who believe a minor may have registered on 888pk should contact support immediately so the matter can be handled promptly.

12. Changes to This Privacy Policy

888pk may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable regulations. When meaningful changes are made, registered players will be informed via email or an in-app notification before the changes come into effect.

The effective date at the top of this page reflects when the current version was last updated. Continued use of 888pk after a policy update constitutes acceptance of the revised Privacy Policy. We recommend checking this page periodically so you are always aware of how your data is being handled.

13. Contact and Privacy Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how your personal information has been handled, please reach out to the 888pk support team:

• Live Chat: Available 24/7 through the 888pk app and website — the fastest way to get a response.
• Email: [email protected] — include your registered username and a clear description of your query.

We aim to respond to all privacy-related queries within five working days. For requests involving access to or deletion of personal data, a response will be provided within a reasonable timeframe, subject to identity verification to ensure the request is coming from the account holder.